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Zoox recalls robotaxi software after smoke-filled navigation failure

A Zoox robotaxi encountered heavy smoke from an uncordoned fire scene in June, triggering a hard-braking event that forced a remote operator to intervene. The Amazon-owned company has now issued a software recall for its 105-vehicle fleet to improve how autonomous systems identify and navigate around active emergency sites.

Zoox recalls robotaxi software after smoke-filled navigation failure

The incident, occurring on June 20, exposed a gap in the vehicle's perception software, which struggled to process visibility obscured by heavy smoke. While no passengers were on board and no injuries were reported, the event prompted Zoox to deploy an update designed to better detect and respond to emergency zones. The company maintains this is the only incident of its kind, though it marks another regulatory hurdle as Zoox pushes toward a commercial launch in Las Vegas and San Francisco.

This recall arrives under intense scrutiny from the National Highway Traffic Safety Administration. Just one day after Zoox filed the recall on July 7, NHTSA administrator Jonathan Morrison issued a sharp warning to the autonomous vehicle industry, labeling the inability to handle emergency scenes a functional insufficiency. The regulator emphasized that such environments are not rare edge cases, demanding that developers prioritize these safety protocols. Zoox, which is currently seeking federal exemptions for its steering-wheel-less vehicles, has faced three other recalls since March 2025 involving hard braking and collision-related software issues.

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